Help
Frequently Asked Questions
Ordering, shipping, training and hours. Can't find it? Call us.
How do I order online?+
Browse the shop, pick your products and check out securely. Orders ship from our Des Moines warehouse, or choose free in-store pickup.
How big are the training classes?+
Classes are capped at 30 students so every attendee gets hands-on time with the trainers.
How long does shipping take?+
Most orders ship the same or next business day by ground. Equipment ships LTL freight and typically arrives in 3–7 business days.
What are your hours?+
We are open Monday through Saturday from 9:00 AM to 5:00 PM. Phone support is available during business hours.
Still have a question?
Call +1 (515) 555-0190 or send us a message.